Deliver real-time support with fast, accurate call center transcription
Understand every customer the moment they speak. Soniox handles any language, fast talkers, and messy conversations with built-in structure and real-time translation. Perfect for live agents, multilingual teams, and faster automation and resolution across your support stack.
For support teams where every conversation counts
Faster resolution with real-time transcription
Capture customer support calls as they happen. With speaker separation, high accuracy, and structured output for immediate visibility.
Customer support in any language
Detect and transcribe 60+ languages instantly and without switching models. Ideal for multilingual agents and international call flows.
Intelligent call summaries to improve coaching and QA
Feed transcripts into downstream systems to summarize calls, coach agents, track resolution, or update CRMs.
From live call to instantly usable data
Soniox outputs clean transcripts with speakers, timestamps, and punctuation. Ready for summaries, QA, and automation.
Helping startups and enterprises ship real world voice apps
Real-time understanding that drives real-time resolution
Get insight while the customer is still talking.
Soniox streams transcripts in milliseconds, letting agents focus, listen, and respond without lag. Customers feel heard. Agents find answers faster. Everyone stays in sync.
Built for how support calls actually happen.
Support calls don’t follow a script. People interrupt, talk quickly, and speak over each other. Soniox easily handles it all so transcripts stay clear, agents on track, and nothing gets lost along the way.
Get the full picture, not just a transcript.
Soniox doesn’t just transcribe. It understands who’s speaking, how the conversation flows, and what’s being said. Your systems can summarize, coach, and resolve with full context.
Translate calls on the fly, in 60+ languages.
Soniox picks up the language mid-call, or even mid-sentence, and starts transcribing or translating instantly. It can handle multiple languages in the same conversation, without switching models or breaking flow.
Simplify your support stack with one voice API.
Most support teams stitch together voice tools. Soniox delivers transcription, translation, structure, and reasoning in one API. Ready for your CRM, QA system, or analytics.
Try it live. Start talking.
Put Soniox to the test. See how our voice agent API stacks up against others »
Privacy and compliance, built right in
Never stored, never saved.
Audio stays in memory, everything is processed in real time.
Built for privacy-critical use cases.
SOC 2 Type II–certified and HIPAA-ready from day one.
Trusted where privacy matters most.
Used in industries where speech is sensitive — from healthcare to enterprise.
