Real-Time Insights
- Live call transcription with speaker tags
- Monitor for compliance, script adherence, empathy and more
- Provide real-time guidance
Soniox Solution
Conversational Intelligence
Build with the World’s Best Speech AI
- Real-time Insights
- Revenue Intelligence
- Contact Center Intelligence
- Recruiting Intelligence
Revenue Intelligence
- Understand which products are most important to your customers
- Search for audio by products, pitches, competitor mentions, pricing mentions, feature requests, security concerns and more
- Analyze by deal, customer, sales rep and more
- Access audio and transcript from a single source of truth
Contact Center Intelligence
- Identify top topics and issues customers are interested in
- Search for customer calls by concerns, solutions, cancellation requests, upsell pitches and more
- Pinpoint and listen to key moments from your customer
Recruiting Intelligence
- Search for audio by its content
- Get interview questions, answers and more
- Analyze by interviewer, candidate, topic and more
- Pinpoint and play back key moments with interactive transcription of the interview
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